"I need to say we have held these events at several hotels over the last 10 years and I need to say that your staff excelled in service."
"From 1st meeting with Margaret to discuss the possibility of holding it at your hotel was the start of a great partnership as it’s been very stress free to work with Margaret and Scott and the rest of your team at the hotel."
"Great service and personal touch from all of your team at the Hilcroft. reception staff Gillian, Katrina, Wendy and not for getting Andrea they were all very helpful and nothing was a problem."
"Scott as usual nothing's a problem and worked dam hard to make sure it ran like clockwork with a great team of waiting staff."
"The chef also needs to be thanked as the food could not have been faulted. I need to say when we were at any other hotels we would regularly have complaints from delegates about food. We did not have anything but compliments (well done chef)"
"I also need to say even the wee night porter is it willie he was also so helpful. As I said I worked in the hotel industry for 10 years in Aberdeen and have been running alongside Aileen Bell for the last 10 years doing the regional gatherings as PartyLite with them but as my 1st on my own with Stephen."
"The Hilcroft staff made this even more enjoyable and I just wanted to make sure you knew how well your staff did."
- JOHN DEVANEY, SENIOR REGIONAL VICE PRESIDENT, BONNIE BANKS REGION, PARTYLITE UK & IRELAND
"I had the pleasure of having my wedding reception at your Hotel on the 5th May 2012. I have enclosed this letter with a thank you card, but believe that the card does not suffice in highlighting how grateful both my wife and I are for the excellent service we received."
"Throughout the planning process both Margaret and Scott were very helpful and supportive. They were always available and willing to help, for this we are very grateful."
"However, on the day of the reception it must be said that both they and the staff excelled. The day went absolutely brilliantly and this was directly attributable to the dedication, professionalism and experience of Margaret, Scott and their staff."
"It should be noted that, there were in fact delays on the day, from services out with your control. The term 'take in their stride' springs to mind as Margaret and her team dealt with the issue, and gave my wife her perfect reception, for that I am eternally grateful."
"We would appreciate it if you could pass on our thanks and admiration for an excellent service for which we are both extremely grateful."
- JOHN REIDY, BLACKBURN, WEST LOTHIAN